Privacy Policy

Privacy Policy
Effective Date: 16th February 2025

Glow Hair ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Name, phone number, email address, and any details you provide when booking an appointment.
• Payment Information: If you make a purchase or book a service online, your payment details will be processed securely by our payment provider.
• Technical Data: IP address, browser type, and usage details collected through cookies to improve our website experience.
• Health Information: If you disclose any allergies or conditions relevant to our services, this information is kept confidential and used only for service provision.

2. How We Use Your Information

We use your information to:

• Book and manage your appointments.
• Process payments securely.
• Respond to enquiries and provide customer support.
• Send appointment reminders, promotions, or updates (if you opt-in).
• Improve our website and services through analytics.

3. Data Protection & Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party platforms for booking, payments, and marketing (e.g., email reminders).
• Legal Requirements: If required by law or to protect our business and clients.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications at any time.
• Request details of how your data is used.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have any questions about this policy or your data, please contact us at:

Glow Hair

2 Wellpark Terrace 

BonnyBridge

FK4 1DE